Can we trust your cleaners?
All Mara cleaners are pre-vetted and extensively trained in deep clean techniques, security awareness and health and safety. Our entire English speaking workforce are uniformed, professional, motivated and energised. We are proud to have one of the highest staff retention rates in the industry and our over 90% of our long term cleaning contracts are referrals from highly satisfied customers. We are long terms members of The British Institute of Cleaning Science (BICs) and are fully ISO9001, Safe Contractor and ISO14001 certified.
What’s does the cleaning service include?
Mara’s most popularly requested packages are Gold, Silver and Bronze. These are straightforward to follow and available an a daily or weekly basis. In addition Mara offer custom packages which allow the client to specify their precise cleaning requirements.
Do we have to provide equipment and cleaning supplies?
All cleaning supplies are included.
Are the products your cleaners use environmentally friendly?
Mara has made considerable investment in this area of its business. All products utilised by our cleaning staff have been pre-vetted to ensure they are as environmentally and ethically friendly as possible. In recognition of this work Mara have been awarded the prestigious ISO14001 ceetification. This accreditation has been key to many of our clients who are seeking their own accreditations in environmental and ethical areas.
Do you supply consumables?
Yes we offer a full range of hand soaps, paper products, tea, coffee and much more from our online store.
What do you you do to make the environment more friendly?
We use where possible all eco friendly sustainable products including recycled clothes. Because we have ISO 14001 we try to partner where possible with like minded supplier companies.
How flexible are your workers starting times?
Mara cleaning brigades cover All London Areas 24-7.
What areas of London do you cover?
All London Areas.
Can I provide specific instructions to the cleaners?
Mara offer a fully tailored service and all clients have the opportunity to make specific one off or regular requests.
Who will be my primary point of contact?
Every Mara client is provided with a named office hours account contact who will manage every request you have.
How do we pay?
The majority of our clients have 30 day Mara Accounts (application on request).
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“Always polite, always
discrete, always
clean”!
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